Privacy Policy

Cannon Signage Concepts Limited
332 Waitakere Road, Taupaki, Auckland
Contact: Cannon Smith - cannon@cscsignage.co.nz - 027 265 5778

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Last updated: 31st of July, 2025

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Our Commitment to Privacy

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Cannon Signage Concepts Limited ("we", "us", "our") is committed to protecting your privacy and personal information in accordance with the Privacy Act 2020. This privacy policy explains how we collect, use, store, and protect your personal information.

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Information We Collect

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We may collect the following types of personal information:

Contact Information:

• Name and business name
• Email address
• Phone number
• Postal address

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Project Information:

• Details about your signage requirements
• Project specifications and preferences
• Site or vehicle information relevant to your project

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Communication Records:

• Correspondence via email, phone, or in-person meetings
• Quote requests and project discussions

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How We Collect Information

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We collect personal information when you:

• Contact us via phone, email, or our website
• Request a quote or consultation
• Engage our services for a signage project
• Provide information during site surveys or consultations

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Why We Collect and Use Your Information

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We collect and use your personal information to:

• Provide quotes and signage services
• Communicate with you about your projects
• Deliver and install signage solutions
• Process payments and maintain business records
• Improve our services and customer experience
• Comply with legal and regulatory requirements

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Information Sharing and Disclosure

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We do not sell, trade, or rent your personal information to third parties. We may share your information only when:

• Required by law or legal process
• Necessary to deliver our services (e.g., with installation contractors)
• You have given explicit consent

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Information Storage and Security

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We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your information is stored securely and accessed only by authorised personnel who need it to perform their duties.

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Data Retention

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We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Project records are typically retained for seven years for warranty and legal compliance purposes.

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Your Rights

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Under the Privacy Act 2020, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Complain about our handling of your personal information

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Contact Us About Privacy

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If you have any questions about this privacy policy or wish to exercise your privacy rights, please contact:

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Cannon Smith
Email: cannon@cscsignage.co.nz
Phone: 027 265 5778
Address: 332 Waitakere Road, Taupaki, Auckland

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Privacy Complaints

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If you believe we have breached your privacy, please contact us first so we can address your concerns. If you are not satisfied with our response, you may lodge a complaint with the Privacy Commissioner at privacy.org.nz.

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Changes to This Policy

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We may update this privacy policy from time to time. Any changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically.

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This policy complies with the New Zealand Privacy Act 2020. For more information about privacy rights in New Zealand, visit privacy.org.nz.

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